Don't throw your money away on glasses that never show up. I learned this the hard way. Even when you're just buying non-prescription frames, you still deserve good customer service and decent materials. If you're looking for simple, clear lenses—what we often call non-prescription glasses—take a moment to read this first.
Let me be upfront. I ordered non-prescription glasses from a website I believed was trustworthy, and I ended up seriously disappointed. All I wanted was a nice pair of Retro Vintage Round Clear Computer Eyeglasses, but the entire process was frustrating from the beginning.
I paid $218, including extra for faster shipping. That money might as well have disappeared. Here's what went wrong:
I received a shipping confirmation email. Sounds good, right? Not exactly. They provided tracking information, but the link was broken. It directed me to a shipping details page for Correos in Chile. Since I live in the United States, that link was completely useless.
I tried to get some answers. I called their customer service number, and that was the worst part. There was no way to speak to a real person—just a maze of automated prompts. To make matters worse, the call would automatically disconnect if I pressed any keys not in their predefined menu. I had spent my money and was now stuck waiting, with no idea where my order was.
My advice: If a site uses fake tracking or traps you in an automated phone loop, steer clear. They aren't invested in your satisfaction.
When the glasses finally arrived—weeks behind schedule—I encountered the next issue. The frames were awful. They were incredibly heavy on my nose, to the point that wearing them for even an hour was painful. I realized I should have checked the material and weight before ordering. I specifically wanted all-plastic frames for a lighter feel, but this site sent me cheap, heavy metal ones instead. I had to return them immediately just to swap out the frames.
The whole ordeal—terrible shipping, nonexistent support, and subpar quality—taught me a valuable, if frustrating, lesson.
After that experience, I nearly gave up on buying non-prescription glasses online. I felt completely burned. Why go through the hassle of ordering non-prescription glasses if it's just going to cause this much stress?
Then a friend recommended Mozaer (the name I use for the reliable seller). This time, I was cautious. I looked for evidence of prompt shipping and, more importantly, proof of genuine human customer service. That's how I finally found a seller who does things right.